Amazon Alexa is the voice controlled service that you use on an Amazon Echo or Alexa-enabled device to play music, ask questions, order a pizza and now, get updates on your AGL energy account. All you have to do is ask.
The AGL Skill is a brand-new way to interact with AGL on your terms, in the comfort of your home. Without having to lift a finger you can get answers to a range of questions you have about your account simply by asking. Over time, more and more AGL capabilities will be added, making Alexa an even more convenient way to connect with AGL.
Here's how to get your AGL Skill up and running with Alexa.
Once you've set up your Alexa-enabled device, you're ready to connect to the AGL Skill. Make sure you're registered for AGL My Account here, just have your account details handy) and then you're ready to link your AGL account with Alexa.(if not, you can do so
Congratulations, the AGL Skill is now linked on your Amazon Alexa-enabled device!
Here are some of the things you can ask about your account:
Check your balance
With the AGL Skill, AGL customers can check their current account balance, all by asking 'Alexa, ask AGL what's my account balance?' or 'Alexa, ask AGL how much is due?' or 'Alexa, ask AGL how much do I owe?'
Track your usage
Customers with smart meters can also get an estimate of their current and projected electricity costs for their upcoming AGL electricity bill. It's simple, just ask 'Alexa, ask AGL what's my electricity usage' or 'Alexa, ask AGL what's my cost to date?' or 'Alexa, ask AGL what's my projected bill?'
Stay on top of your bills
Find out when your bill is due without lifting a finger. Just ask 'Alexa, ask AGL when is my bill due?' or 'Alexa, ask AGL what's my payment due date?' or 'Alexa, ask AGL when should I pay?'
You will also be able to get historical bill information. For example, ‘Alexa, ask AGL what was my bill in January 2017?’ or ‘Alexa, ask AGL how much did I pay in February?’ or ‘Alexa, ask AGL how much did I pay last year?’
Energy saving tips
Ask Alexa for an energy saving tip. Benefit from over 70 home energy saving tips, with more to come. Find out how you can better manage your heating and cooling, appliances and devices or lighting and general energy, simply by asking Alexa. Just say, 'Alexa, ask AGL to give me a tip' or 'Alexa, ask AGL to tell me an energy saving tip'.
Switch to e-billing
With the AGL Skill, AGL customers can request to change to e-billing from paper billing. E-billing is a convenient, hassle-free way of receiving your bill straight to your email. Plus, it helps to save mountains of paper and countless trees every year.
We'd love to hear what you think of your experience with the AGL Skill.
AGL will continually add voice features, as well as enhance the existing experience on the AGL Skill. When updates to the AGL Skill are made, you'll be able to see the notification in the Amazon Alexa store. We may also send you an email about these updates provided we have your consent. To ensure we have your consent, please go to My Account, 'Communication' and tick the box for email under 'Energy and Service offers'. Why not join our AGL Community to participate in discussions and provide feedback to improve the service. Or email us at firstname.lastname@example.org.